Case Study: 5plus Architects achieves secure decade-long project email management with Ideagen Mail Manager

5plus architects files nearly 50,000 emails on one project with Mail Manager

5plus architects, an award-winning architecture firm, faced the challenge of managing an immense volume of project correspondence, exemplified by a single decade-long hotel project that generated nearly 50,000 emails. This created a critical need for a robust system to organize, store, and later retrieve this information efficiently for legal and quality assurance purposes. They implemented Mail Manager from the very start of their practice to address this.

Using Mail Manager, 5plus architects filed all emails directly into project folders, creating a single source of truth. The solution resulted in a highly organized and searchable record for every project, which was then moved to cold storage upon completion to reduce server costs. The measurable impact included storing 34.9GB of project data off the active server. Mail Manager's powerful search and social map features also provided invaluable tools for quickly retrieving information and visually demonstrating communication history, which strengthened their legal defensibility.

5plus architects