Case Study: Atrium Hospitality achieves 30x ROI and stronger employee engagement with Macorva AI coaching

Atrium Hospitality achieves 30x ROI with Macorva AI coaching

Atrium Hospitality, a major player in the hospitality industry, sought an action-oriented employee feedback solution to support its over 7,500 employees across nearly 100 locations. The company partnered with Macorva, Inc. and implemented its Macorva EX platform to address this challenge and empower its managers with effective tools.

Macorva's solution utilized cutting-edge AI to deliver automated, personalized action plans for managers at every level. The implementation was completed in just six weeks and integrated with Workday. The results were significant, achieving a 30x ROI with AI-powered coaching, a top 15th percentile response rate for its engagement survey, and over 500 manager actions taken within 30 days of receiving results. This led Atrium Hospitality to rank in the top 25% for employee engagement against industry benchmarks.

Atrium Hospitality