Macorva, Inc. B2B Case Studies & Customer Successes

Macorva, Inc. bridges the gap between feedback and action. They make employee and customer feedback software for the modern era. Feedback is essential in running every business, yet the tools to collect feedback are antiquated and unactionable. Most businesses sit on a mountain of feedback data with the same question Employee Experience (EX) and Customer Experience (CX) They survey employees about their experiences at work and enable them to rate and describe experiences with all coworkers. They also survey customers about transactions, support, digital experiences, and more. They collect both internal and external feedback. They also modernize the feedback experience with a mobile-first, user-friendly platform. And most importantly, they enable companies to convert their feedback into action with our Radiant AI. Our AI reviews the unique cross-section of feedback relevant to each employee, and connects them (and their manager) with research-backed action items to improve outcomes in employee engagement, learning and development, manager effectiveness, customer satisfaction, and more.