Case Study: SSAB achieves streamlined digital collaboration and process-driven efficiency with M-Files

Sustainable steel company leverages M-Files Solutions to lead a new journey into digitization and collaboration

SSAB, a Stockholm-based global steel company producing high‑strength and soon fossil‑free steel, faced a digitalization challenge across its European division after merging with Ruukki Construction. The organization needed a common, process‑based platform to replace disparate legacy systems and physical archives, support multiple languages, connect to intranet and repositories, and manage critical processes like product certificates and customer feedback using metadata rather than traditional indexing.

SSAB implemented process visualization with QPR and metadata‑driven document management with M‑Files, using AI to classify processes and documents. The solution delivered automated workflows, a unified process‑based way of working, easier navigation and search, and improved collaboration across divisions — boosting employee efficiency for ~14,000 users and enhancing digital core processes to better support customers.

SSAB

Gunnar Lindström

Director of EHSQ Management, SSAB-Europe