Case Study: Lahden Talot achieves streamlined rental operations and automated leasing with M-Files

Property Management Firm Transitions Away from Paper-based Processes and Improves Rental Operations with the M-Files Enterprise Information Management Solution

Lahden Talot is a City of Lahti–owned property management company in Finland and the largest rental firm in the Lahti region, managing thousands of apartments and handling roughly 5,500 lease applications and 1,000 leasing contracts a year. Faced with a growing volume of constantly changing rental and financial documentation stored in binders and scattered network folders, the company struggled with slow contract routing, hard-to-find records and lengthy on-site audits that impeded fast service and efficient operations.

To address this, Lahden Talot implemented the M‑Files enterprise information management solution with digital signing and ERP integration, moving lease applications and contract workflows online and automating verification and reminders. As a result, up to 75% of leases are now processed digitally, contract handling that once took 30 minutes is automated, printing is reduced, and audit time fell from six days to two — improving productivity, information access and collaboration.

Lahden Talot

Petri Juvonen

Controller