Case Study: Mitani achieves transparency and streamlined processes with M-Files

Mitani Achieves Transparency and Streamlined Processes with M-Files

Mitani, an Australian food manufacturer supplying custom frozen, sauce and dry-blend products to major food companies, faced siloed information, paper-based workflows and duplicated documents that slowed projects, risked compliance and left staff under‑utilised. Quality assurance and batch release were especially time‑consuming, hampering agility and competitiveness.

Working with Advance, Mitani implemented M-Files to centralise documents, digitise forms and automate workflows, creating transparency and accountability across the business. The change cut batch QA time from about four days to under two, reduced corrective-action turnaround from 60 to 14 days, decreased audit burden and freed staff to innovate—leading to faster product launches, new customers and improved employee engagement.

Mitani

Elyse Mitani

Continuous Improvement Manager