Case Study: Tietoevry achieves GDPR-compliant, self-serve SCC contract generation with M-Files Ment (M-Files)

M-Files Ment creates self-serve document solution for global IT company

Tietoevry, a Finland-headquartered technology company with ~24,000 experts serving customers in 90+ countries, faced a complex legal challenge when the EU issued new modular Standard Contractual Clauses (SCCs under GDPR) in June 2021. The 34‑page, multi‑module rules included mandatory and optional clauses plus annexes that applied differently across sales/procurement and controller/processor roles, creating a need to implement a clear, compliant, organization‑wide contract‑generation process quickly.

M‑Files Ment simplified and automated the SCC process by breaking the clauses into modules, mapping use cases and contracting roles, styling annexes with user‑friendly tick‑boxes, and deploying self‑serve Widgets on Tietoevry’s intranet. The result is guided, no‑training SCC generation with company‑branded forms, stronger contractual compliance, faster processing, and freed lawyer capacity for high‑value legal work while empowering business users to create and sign agreements securely.

Tietoevry

Niina Koponen

Head of Legal Partner Care