Case Study: Salesforce achieves balanced performance and employee resilience with Lyra Health

Balancing performance and wellness with Salesforce

Salesforce worked with Lyra Health to tackle the challenge of balancing a high‑performance culture with employee mental health and resilience. Chief People Officer Brent Hyder emphasized that as Salesforce transitioned after the pandemic, the company needed to keep mental health front and center across its 72,000+ workforce while maintaining accountability and performance.

With Lyra Health’s support in promoting manager mental‑health training, employee surveys, and a benefits portfolio shaped by feedback, Salesforce rolled out tools and training to help managers respond empathetically and keep employees accountable. The program reached the company’s global workforce, strengthened resilience as a core attribute, and aligned employee wellness with business performance — measurable impact shown by the scale of adoption and a benefits strategy driven by employee input, delivered with Lyra Health’s guidance.

Salesforce

Brent Hyder

Chief People Officer