Case Study: Nuffield Health improves long COVID rehabilitation with Lumeon

Nuffield Health scales Long COVID rehab across 40 sites in 1 month with Lumeon

Nuffield Health, the UK's largest healthcare charity, faced the challenge of scaling its specialized Long COVID rehabilitation program across 40 sites. They needed a digital solution to manage patient journeys efficiently and incorporate Patient Reported Outcome Measures (PROMs) without overburdening clinical staff. They partnered with Lumeon to implement its digital care coordination platform.

Lumeon's solution automated referrals, assessments, and patient communication, integrating with Nuffield Health's Salesforce platform. It enabled remote PROMs collection and automated appointment scheduling and reminders. This implementation, achieved in one month, saved the care team time, easily captured patient progress, and delivered a simple patient experience, resulting in measurable benefits like reduced breathlessness and anxiety for participants.

Nuffield Health