Case Study: OrthoNebraska achieves digital front door transformation with Luma Health

OrthoNebraska scheduled 900+ appointments online in 2 months with Luma Health

OrthoNebraska, a leading orthopedic provider, lacked a digital front door to support its growth and clinical innovations, leading to patient frustration and staff burnout from costly manual communications. They partnered with Luma Health to implement a digital patient engagement and scheduling solution to address this challenge.

Using Luma Health's platform, OrthoNebraska created a unified digital front door that provided patients with 24/7 self-scheduling integrated with their Cerner EHR. The solution resulted in patients scheduling over 900 appointments online in two months, a 92% patient recommendation rate, and increased job satisfaction for clinical staff. Luma Health enabled OrthoNebraska to streamline access and build greater brand loyalty.

OrthoNebraska