Case Study: Mile Bluff Medical Center achieves $200K in additional annual revenue with Luma Health

Mile Bluff Medical Center drives $200K in additional annual revenue with Luma Health

Mile Bluff Medical Center, a healthcare provider in Wisconsin, faced challenges with manual schedule management. This process led to high no-show rates, unfilled appointment slots, and care delays, while staff spent hours each day on the phone confirming appointments. They implemented Luma Health's patient engagement and scheduling platform to address this.

The solution from Luma, which integrated with their MEDITECH Expanse system, automated patient outreach. This resulted in a 20% reduction in no-shows, saved over 350 staff hours monthly, and recovered more than 2,000 days of patient wait time in just three months. For Mile Bluff Medical Center, Luma Health's platform improved schedule utilization and generated an additional $200,000 in annual revenue.

Mile Bluff Medical Center