Case Study: Serco achieves stronger business resilience and compliance excellence with LRQA

Serco streamlines 4 ISO certifications with LRQA

Serco Asia Pacific, a provider of essential public services, faced the challenge of managing a complex and duplicative certification process across multiple ISO standards for its diverse operations. To streamline this and strengthen compliance, they partnered with certification vendor LRQA to consolidate their management systems.

LRQA implemented a consolidated certification program for ISO 9001, ISO 45001, ISO 14001, and ISO 55001, simplifying processes over a three-year project. This partnership delivered significant results for Serco, including cost savings, reduced duplication, and a stronger competitive advantage. The certifications reinforced trust with government clients and regulators, providing tangible proof of their operational excellence and commitment to sustainability.

Serco