Case Study: Dell achieves stronger ethics and compliance learning with LRN Corporation

Dell - Customer Case Study

Dell Technologies, a global IT infrastructure provider, faced the challenge of embedding ethics and compliance into its corporate culture following its large-scale merger with EMC. With a diverse and expanded workforce, the company needed a learning solution that went beyond basic legal education to build values-based decision-making. Dell turned to vendor LRN Corporation for its expertise in custom e-learning and gamified solutions to elevate its entire ethics and compliance educational experience.

LRN implemented a multi-year strategy of creating custom gamified courses for Dell, starting with an optional anti-corruption game that achieved 25% employee participation. This success led to the rollout of additional required games on data privacy and the company's code of conduct, which saw 80,000 completions. The solution significantly improved learner engagement and comprehension, with employees requesting more gamified training. The partnership with LRN was highly collaborative and is considered a key factor in successfully level-setting the combined company's culture and encouraging employees to speak up.

Dell

Page Motes

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