Case Study: DocuSign achieves 3x RFP response capacity while maintaining quality and consistency with Loopio

How DocuSign Fuels Global Growth with Consistent, High‑Quality RFPs

DocuSign, the global leader in e-signature and the DocuSign Agreement Cloud, was growing rapidly and needed to scale its proposal and security‑questionnaire responses while keeping content consistent. Before adopting the RFP management platform Loopio, teams relied on spreadsheets and large Word files, which made responses slow, error‑prone, and hard to standardize across regions.

Loopio provided a centralized library of pre‑approved content, automation via its Magic feature, collaboration and tracking, and permissions controls to protect sensitive material. As a result, DocuSign expanded Loopio usage from 25 to 132 users, handled a 200% increase in RFP volume, moved security questionnaires from days to hours, and improved proposal quality and consistency — all enabled by Loopio.

DocuSign

Ernesto Carrera

Manager, Sales Engineering