Case Study: Shaping New Tomorrow achieves streamlined global returns with Loop Returns

Shaping New Tomorrow streamlines returns across 7 workflows with Loop

Shaping New Tomorrow, a Danish apparel brand, faced significant challenges in managing international returns. Their previous solution from Happy Returns was highly manual, fragmented non-EU processes, and lacked visibility, making it difficult to retain revenue and route items correctly. To streamline operations for global growth, they sought an all-in-one platform and chose Loop Returns, utilizing its Returns and Fraud Protection products built for Shopify.

Loop implemented a single automated platform to unify EU and non-EU returns management for Shaping New Tomorrow. The solution included integrations with their logistics partner, customized workflows for policy enforcement, and proactive fraud detection. This provided the brand with enhanced visibility, streamlined customer experiences, and stronger control over compliance. Loop's fraud model correctly detects $0.87 of every dollar of confirmed fraud, preventing losses and building a scalable foundation for the brand's continued global expansion.

Shaping New Tomorrow