Case Study: Virteva reduces alert noise by 96% with LogicMonitor

Virteva reduces alert noise by 96% with LogicMonitor

Virteva, an IT-managed service provider and Microsoft Gold Partner, faced significant challenges due to its reliance on multiple, disparate monitoring tools. This patchwork system forced technicians to work across several different environments, prevented a unified view of client infrastructures, and generated over 5,000 alerts per month, making effective response difficult. To overcome this, Virteva sought a single, comprehensive monitoring platform and chose the LogicMonitor observability platform.

By implementing LogicMonitor, Virteva replaced four separate tools with one unified system. This provided a single portal for monitoring all client infrastructure, enabled extensive customization to monitor virtually any technology, and dramatically reduced alert noise by 96%, from over 5,000 to just 200 alerts per month. The solution from LogicMonitor also empowered Virteva to monitor more systems, including Linux and Java-based ones, and even allowed them to quickly respond to a security vulnerability by building a custom scan.

Virteva