Case Study: Synoptek reduces costs and alerts with LogicMonitor

Synoptek cuts total cost of ownership by 80% and alerts by 60% with LogicMonitor

Synoptek, a global systems integrator and managed IT services provider, faced challenges with duplicate licensing costs and extensive tool sprawl following a period of rapid growth through acquisition. They needed a single SaaS-based platform to simplify processes, lower costs, and handle all of their monitoring needs, which led them to the vendor LogicMonitor.

By implementing the LogicMonitor platform, Synoptek simplified its processes and achieved significant cost savings, reducing its total cost of ownership to just 20% of what it was five years prior. The solution also enabled automation, cutting client onboarding time from over 30 minutes to seconds, and provided increased visibility that resulted in a 50-60% reduction in overall alerts. LogicMonitor provided the flexibility and scalability to support the company's continued growth.

Synoptek