Case Study: Syngenta achieves 80% lower alert volume with LogicMonitor Edwin AI

Syngenta reduces alert volume by 80% with LogicMonitor

Syngenta, a global agricultural leader, faced significant challenges managing its complex IT infrastructure across 90 countries. Their lean team was overwhelmed by up to 12,500 daily alerts, making it difficult to isolate critical issues and ensure network reliability. To address this, Syngenta turned to vendor LogicMonitor and implemented its AI-powered Edwin AI platform.

By deploying LogicMonitor's solution, Syngenta achieved an 80% reduction in alert volume and a 30% faster mean time to resolution. The platform provided advanced event correlation and seamless integration with existing tools, which automated tasks and freed up IT resources for more strategic initiatives. These improvements in proactive infrastructure management directly support Syngenta's mission of global food security.

Syngenta