Case Study: Ohio Public Employees Retirement System improves server visibility and maintenance planning with LogicMonitor

Ohio Public Employees Retirement System improves server maintenance visibility with LogicMonitor in 2021

The Ohio Public Employees Retirement System (OPERS) faced a challenge where its Data Engineering team lacked visibility into server utilization trends. This made scheduling server downtime for maintenance difficult, leading to business-wide service delays. The team also needed to provide justification for its scheduling decisions to internal customers. To address this, OPERS turned to the LogicMonitor observability platform.

By implementing LogicMonitor, OPERS gained the ability to create custom dashboards to monitor server utilization. This provided the Data Engineering team with clear graphs of performance data, which they used to create an effective maintenance schedule that eliminated the previous lags. The solution also fostered cross-team collaboration and allowed the DE team to provide solid data to justify their decisions. LogicMonitor provided the necessary visibility and reporting capabilities to demonstrate the team's effectiveness.

Ohio Public Employees Retirement System