Case Study: NTT improves network insight and monitoring efficiency with LogicMonitor

NTT triples monitored resources with LogicMonitor

NTT Com Managed Services, a global managed services provider, required granular visibility into its vast IT environment and accurate configuration data. Their existing monitoring solution had only a one-way integration with their ServiceNow CMDB, forcing engineers to manually specify components for monitoring, which was a time-consuming process. They needed a more automated solution to gain the necessary insight.

NTT implemented LogicMonitor, which provided automated hybrid infrastructure monitoring with bi-directional integration to the ServiceNow CMDB. This integration automatically discovered components and enriched the CMDB, simplifying the process of onboarding new customers and technologies. The solution significantly improved operational efficiency, reducing the time engineers spent on manual setup and ensuring no components were missed for monitoring.

NTT