Case Study: Merkle achieves global infrastructure visibility with LogicMonitor

Merkle gains global visibility with LogicMonitor using SaaS-based collectors

Merkle, a data-driven customer experience management company, faced a challenge gaining visibility into the separate infrastructure of a key team in India. Their existing monitoring platform caused massive interruptions to the entire IT environment when attempting to monitor this location, creating a significant issue for executive leadership. They turned to the vendor LogicMonitor for a solution.

LogicMonitor's SaaS-based Collectors provided the solution. Merkle could deploy a collector anywhere in the world, enabling them to monitor the India team's infrastructure without causing a huge disruption. This implementation gave Merkle the needed flexibility and successfully met the executive leadership's visibility initiatives.

Merkle