Case Study: Infor optimizes massive AWS visibility with LogicMonitor

Infor monitors 50,000 AWS resources with LogicMonitor

Infor, a major enterprise software provider, faced challenges maintaining visibility into its massive AWS deployment of over 50,000 resources. Their previous agent-based monitoring tools required significant maintenance and configuration, creating a substantial staffing burden and operational risk. To overcome these limitations, Infor chose to implement the LogicMonitor platform for comprehensive observability.

LogicMonitor provided a solution with its SaaS-based automation, deep AWS coverage, and built-in extensibility. By deploying LogicMonitor, Infor streamlined its monitoring processes, eliminated the need for managing thousands of individual agents, and gained critical "boots-on-the-ground" visibility from inside its AWS environment. The results included improved mean-time-to-resolution and the ability to reassign staff to more strategic activities, such as migrating remaining on-prem infrastructure to AWS. According to Infor's Director of Cloud Operations, LogicMonitor replaced the need for 3-4 separate tools with a single, comprehensive platform.

Infor