Case Study: IG reduces alert noise and cuts costs with LogicMonitor observability

IG cuts alert noise 39% with LogicMonitor

IG, a global leader in online trading, faced significant challenges with its unstable legacy SolarWinds monitoring platform. This system suffered from unreliable alerting, inconsistent device coverage, and limited data retention, which introduced risk, hampered compliance with regulations like DORA, and threatened operational resilience. To address these issues, IG partnered with observability vendor LogicMonitor and implemented its LM Envision and LM Logs products.

By deploying LogicMonitor's solution, IG gained unified observability across its infrastructure, which resulted in a 39% reduction in alert noise and faster incident response. The platform provided reliable dashboards, 12+ months of data retention for capacity planning, and centralized logs for compliance reporting. This shift delivered an estimated £2 million in cost avoidance from improved planning and reduced maintenance, transforming IG's operations and strengthening its regulatory posture.

IG