Case Study: Honeywell uncovers a 95% content delivery failure and boosts digital performance with LogicMonitor

Honeywell uncovers a 95% content delivery failure with LogicMonitor

Honeywell, a global technology and industrial company, needed to understand digital performance from its customers' perspective to improve engagement and revenue growth. Their internal tools could not provide this outside-in view, so they turned to LogicMonitor and its Internet Performance Monitoring (IPM) product to identify where content delivery was failing.

Using LogicMonitor's IPM, which included synthetic testing and Real User Monitoring, Honeywell uncovered a 95% content delivery failure rate. This data allowed their teams to investigate the cause and make targeted architectural and code changes. As a result, one aerospace sales website outperformed more than 20 other Honeywell web properties in worldwide revenue generation within just two months of implementing the improvements.

Honeywell