Case Study: Febelco achieves zero major outages and faster medication delivery with LogicMonitor

Febelco eliminates major IT outages with LogicMonitor and cuts troubleshooting time by 75%

Febelco, Belgium's largest pharmaceutical distributor, faced a significant challenge with its IT infrastructure, which relied on six fragmented monitoring tools. This setup led to manual troubleshooting, false alerts, and costly outages that risked disrupting the delivery of critical medications to over 3,200 pharmacies. To eliminate these blind spots and ensure operational resilience, Febelco turned to LogicMonitor's unified observability platform, LM Envision.

By implementing LogicMonitor, Febelco consolidated its monitoring into a single platform, gaining end-to-end visibility and AI-driven anomaly detection. The solution delivered substantial results, including a 75% reduction in troubleshooting time and zero major outages since implementation. LogicMonitor enabled Febelco to streamline its medication delivery operations, replace six tools, and prepare for cloud migration and future compliance requirements.

Febelco