Case Study: Aston University achieves always-on IT visibility with LogicMonitor

Aston University supports 21,000 students with always-on IT using LogicMonitor

Aston University, a prominent educational institution, faced the challenge of fragmented monitoring tools that limited visibility across its hybrid IT environment, which included both on-premises infrastructure and cloud services. This made it difficult to proactively predict problems and ensure reliable access to systems for its students. The university selected the LogicMonitor platform, including LM Envision, LM Cloud, and LM Logs, to gain a unified view.

LogicMonitor provided Aston University with a single platform for comprehensive monitoring, enabling faster alert triage and root cause correlation across servers, networks, and logs. The solution allowed the IT team to proactively identify and resolve issues before users were impacted, such as predicting performance degradation in critical systems. This resulted in improved operational visibility, more efficient daily workflows, and a stronger, more reliable experience for students and staff.

Aston University