Case Study: Akamai achieves faster incident response and stronger customer trust with Catchpoint

Akamai boosts visibility across 200,000+ servers with LogicMonitor

Akamai, a cloud computing and infrastructure leader, faced the challenge of ensuring premium support for its high-touch customers. Supporting billions of online transactions daily, the company needed exceptional visibility across its global network to quickly resolve latency issues and provide proactive reporting. To meet these demands, Akamai partnered with LogicMonitor.

Using LogicMonitor's platform, which includes Internet Sonar and Synthetic Monitoring, Akamai gained comprehensive visibility across over 200,000 global servers. This solution enabled faster proactive alerting and incident response, improving uptime for customers and reducing revenue risk. The implementation also provided the historical performance analytics and customer-ready reporting necessary to strengthen customer trust.

Akamai