Liveops

Liveops is a premier provider of flexible, scalable customer service solutions, revolutionizing the way businesses deliver exceptional customer experiences. With a nationwide network of experienced independent contractors, Liveops connects brands with skilled professionals who provide empathetic, personalized service across a range of industries, including healthcare, retail, insurance, and financial services. Liveops specializes in tailored customer support, from inbound and outbound sales to customer care and crisis response. Our flexible model allows companies to adapt seamlessly to fluctuating demand, ensuring efficiency during peak periods and emergencies alike. Powered by cutting-edge technology, Liveops offers secure, compliant solutions that meet the rigorous needs of regulated industries, while maintaining the human touch that customers value. With over two decades of experience, Liveops is committed to helping businesses succeed by combining people-powered service with innovative tools. Our approach delivers measurable results, such as improved customer satisfaction scores (CSAT), faster resolution times, and optimized costs. Choose Liveops to future-proof your customer service and elevate your brand’s reputation with unparalleled agility and reliability.

Case Studies

Showing 16 Liveops Customer Success Stories

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Delivering highly qualified agents for a Fortune 100 pharmaceutical company

Improving CX with a Flexible Workforce for a Global Athletic Apparel Company

Delivering Exceptional Customer Support for a Global Streaming Leader Through Agile Workforce Management

Delivering Exceptional Customer Support for a Global Streaming Leader Through Agile Workforce Management

Delivering empathetic agents to fuel company growth and patient health

Speed to Proficiency with a Leading Home Delivery Service Client

Role-Play in Insurance Client's Captive Contact Center Training

Delivering empathetic agents to fuel company growth and patient health

Rapidly Responding to a Major Credit Bureau’s Data Breach with Unmatched Flexibility and Agility

Massive scale and flexibility, with a customer service twist

Giving a Natural Gas Company a Better Forecast

Speed to proficiency in the shadow of a global pandemic

Delivering optimal results during peak tax volume on demand

Meeting Customer Needs During Unplanned Natural Disasters for a Top Five National Insurance Company

Helping a Top Pharmaceutical Company Offer Better Care, Balance Compliance, and Lower Costs

Nationwide Coverage and Flexibility to Meet Increasing Demand

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