Case Study: Prijsvergelijken achieves 10–20% more revenue with LiveChat

Prijsvergelijken grows sales by 20% with LiveChat

Prijsvergelijken, an online comparison tool for telecom services in the Netherlands, faced the challenge of building trust with its users. Customers were often skeptical of advice from a company that earns affiliate revenue from its recommendations, and they expected quick support while shopping online. To address this, Prijsvergelijken implemented LiveChat to offer personal, real-time service.

Using LiveChat allowed Prijsvergelijken to speed up response times and gather direct customer feedback to understand their needs better. This personal approach helped remove customer doubts and build trust. As a result of implementing LiveChat, the company saw a significant measurable impact, achieving a 10-20% growth in revenue.

Prijsvergelijken