Case Study: Logical Position achieves a 30% sales increase with LiveChat

Logical Position Increases Sales by Over 30%

Logical Position is a Portland-based online marketing agency (founded 2009) that manages PPC and search campaigns for over 1,200 clients and ranks among the largest Google Partners in the U.S. Facing intense competition and roughly $30 spent to land a single website visitor, the company needed a better way to capture leads and convert prospects who were comparing multiple agencies.

Logical Position added LiveChat to its site and used desktop and mobile apps with automatic greetings to engage visitors in real time—even outside business hours. The change transformed lead capture: inbound leads rose 150% and inbound sales increased 30–40%, while clients appreciated the instant, conversational support.

Logical Position

Tony Palazzo

VP of Marketing