Case Study: Mobile Device Manufacturing Company saves $5M in QA costs in 6 months with Lionbridge Language Quality Services

Mobile Device Manufacturing Company - Customer Case Study

Mobile Device Manufacturing Company faced rising complexity, volume, and delivery pressures in its translation and localization efforts that were eroding quality standards and creating costly inefficiencies and errors. To address this, the company engaged Lionbridge and its Language Quality Services (LQS) for independent linguistic and process oversight and to establish a formal quality model and measurement system.

Lionbridge implemented LQS consulting, a full quality program (audits, QA reporting, and linguistic asset management), and reviewer-audit services to streamline workflows and reduce rework. As a result, the Mobile Device Manufacturing Company saved $5 million in QA costs within six months; Lionbridge also reports clients have reduced costs of poor quality by 85% (e.g., $250,000 saved for a hardware device company) and achieved additional multi‑million dollar annualized quality savings.