Lionbridge
106 Case Studies
A Lionbridge Case Study
The customer, Lionbridge, is a European-based multinational pharmaceutical and biotechnology company (a Fortune Global 500 and FTSE 100 constituent) that needed localized eLearning to train an unprecedented class of ~7,500 new hires in eight languages. Faced with a tight deadline, highly technical life‑sciences terminology tied to existing glossaries, and Storyline-format multimedia that required exact formatting and coding, they engaged vendor Lionbridge for translation, localization, and eLearning conversion services.
Vendor Lionbridge deployed a 14-person multidisciplinary team (linguists, life‑sciences experts, eLearning and QA specialists), used the customer’s terminology glossaries, held biweekly coordination meetings, ran internal Language Quality Service reviews, and rebuilt Storyline modules in eight target languages. Lionbridge delivered the program about one month early, achieved ~20% cost savings, enabled training for 7,500+ new hires, and helped raise the customer’s Overall Onboarding Engagement score to 90%.