Case Study: Largest Printer Manufacturing Company achieves 20% cost reduction and 15% productivity increase with Lionbridge

Largest Printer Manufacturing Company - Customer Case Study

The Largest Printer Manufacturing Company engaged Lionbridge in 1997 to reduce costs and scale its global testing services after an initial pilot of 50 onsite testers. The customer’s challenge was to lower testing costs while maintaining quality across hardware, firmware, and software testing and related content needs.

Lionbridge established low-cost, near-site offshore centers in Beijing, Taipei, and Singapore and migrated the client from a contingent staffing model to a managed-services, multi-shore delivery model. Lionbridge now supports the customer with over 800 full-time resources, handles testing plus content development and localization, and helped achieve a 20% target cost reduction, more than 15% productivity improvement, and execution of over 5 million test cases.