Case Study: International Gas Turbine Manufacturing Company achieves 39% reduction in change-order costs and up to 50% faster turnaround with Lionbridge RevSourceSM

International Gas Turbine Manufacturing Company - Customer Case Study

The International Gas Turine Manufacturing Company, a global aerospace and manufacturing leader, faced an inefficient, time-consuming drafting change-order process that pulled technical documentation professionals and engineers away from core work. After testing 12 vendors, the company engaged Lionbridge and its RevSourceSM service to outsource the drafting change-order workflow and address these inefficiencies.

Lionbridge deployed its five-step RevSourceSM process and a team of technical documentation professionals, engineers, writers and project managers to take over writing, packaging, checking, PLM maintenance and release of change orders. Lionbridge’s solution cut change-order costs by 39%, earned an A+ performance rating, freed engineers to focus on engineering, expanded the contract to include technical writing, and delivered measured improvements including up to 50% reductions in turnaround time and cost in some areas.