Case Study: Europe’s Largest Bank achieves increased API adoption and revenue with Lionbridge

How lionbridge’s expertise transformed one bank’s developer experience

Europe’s Largest Bank engaged Lionbridge to address poor developer adoption and inconsistent API documentation produced by dispersed global teams. The bank needed clearer, more usable technical content for its Developer Portal so developers could understand and adopt APIs faster across regions and languages.

Lionbridge provided in-house consultants and a dedicated technical writing team to consult, harmonize, expand, and publish a tailored library of concise API references, tutorials, and standardized terminology. The results were immediate: a significant increase in developer uptake of the bank’s APIs, increased revenue across its technology stack, rising internal demand for documentation, and Lionbridge becoming the bank’s preferred partner for ongoing API and developer-portal work.