Case Study: Leading eClinical Solutions Company achieves streamlined dual-language COA licensing and localization for a Phase 3 clinical trial with Lionbridge

How lionbridge helped an eclinical solutions company streamline a dual-language clinical trial

Leading eClinical Solutions Company engaged Lionbridge to support a double‑blind Phase 3 trial in adolescents with obesity that required COA licensing and localization for four Clinical Outcome Assessments in US English and US Spanish. The study combined paper and eCOA (tablet) administration, creating complex, varied licensing needs across instruments (CoEQ, IWQOL‑Kids, C‑SSRS, CDI‑2) including screenshot reviews, different licensors by mode, and special handbook printing/shipping requirements.

Lionbridge’s licensing and localization teams delivered end‑to‑end services: they identified the CoEQ author and confirmed no copyright (allowing immediate use), secured original and Spanish versions, ensured eCOA screenshots matched paper for rapid IWQOL‑Kids approval, resolved C‑SSRS licensing issues to avoid incorrect agreements and change orders, and coordinated CDI‑2 handbook fulfillment. As a result, Lionbridge enabled timely eCOA software finalization, met project deadlines, minimized administrative delays, and set a strong precedent for future work with the customer.