Case Study: U.S.-based software company achieves localization vendor consolidation and major cost and time savings with Lionbridge

How a Lionbridge customer consolidated 30 localization vendors, making Lionbridge its sole partner, to localize more content with a smaller internal team

U.S. Based Software Company, a privately held industry leader in data protection and recovery with $1 billion in revenue, faced an inefficient and costly localization model after moving localization into marketing: it managed 30+ language service providers and a third‑party TMS, which required repeated onboarding, payments, licensing fees, and dedicated IT resources. Seeking to simplify processes, cut costs, and save time, the company pursued a single‑vendor solution with Lionbridge.

Lionbridge consolidated the customer’s language services—providing translation/localization for core and non‑core languages, DTP, OST, and technology integrations (Jira, WordPress, AEM)—and replaced the third‑party TMS with its managed TMS and connector platform, deployed within a week. The single‑vendor approach reduced vendors from 30+ to 1, eliminated annual TMS licensing and IT overhead, delivered a 99% on‑time delivery rate, enabled more localization within the same budget and entry into new markets, and produced significant time and cost savings.