Case Study: Global Pharmaceutical Company achieves multi‑million‑dollar annual savings and secure centralized localization with Lionbridge

Global Pharmaceutical Company - Customer Case Study

Global Pharmaceutical Company, with operations in 150 countries, needed to cut more than 250 translation and localization vendors down to a single source to reduce costs, bolster security, and streamline global operations. Lionbridge was engaged to address fragmented content repositories, inconsistent translation memories, and the inability to secure confidential proprietary information by providing centralized translation and localization services.

Lionbridge implemented a centralized translation memory platform, content access protocols that met the client’s security requirements, and an online service delivery platform (deployed at no extra cost) to engage, monitor, and report on work. As a result, the Global Pharmaceutical Company realized several million dollars in incremental annual savings, now manages all translation projects on a single secure platform, and benefits from improved workflows, standardized processes, and higher-quality, more consistent service through dedicated translation resources and project management.