Case Study: Global Automaking Company achieves 99% on-time delivery and streamlined production with Lionbridge

Global Automaking Company - Customer Case Study

Global Automaking Company faced a major translation challenge: up to 500 multi-division requests per day, a shift from direct French-to-target-language workflows to an English pivot process, and a concurrent change in vendor, processes, and quality standards. They engaged Lionbridge and its translation portal and Translation Management System to support the high-volume, multi-language requirements and new quality expectations.

Lionbridge implemented its portal and Translation Management System along with process automation, batching solutions for two divisions, and online review tools. The result was streamlined production with quick turnarounds, cost savings from batching and optimized PM work, easier quality tracking, reduced overhead from automation and PM education, and a 99% on-time delivery rate.