Case Study: Leading eClinical solutions company expands trial reach with dual-language COA licensing and localization by Lionbridge

COA Case Study: How Lionbridge Helped an eClinical Solutions Company Streamline a Dual-Language Clinical Trial

The customer, Lionbridge, a fast‑growing eClinical solutions company offering EDC, ePRO/eCOA, eConsent and RTSM, hired Lionbridge to provide COA licensing and localization for a Phase 3 double‑blind, randomized, placebo‑controlled trial in adolescents with obesity. The study required US English and US Spanish versions of four Clinical Outcome Assessments (CoEQ, IWQOL‑Kids, C‑SSRS and CDI‑2) with mixed paper and electronic administration, creating complex licensing, screenshot‑review and distribution challenges.

Lionbridge’s licensing and localization teams collaborated to deliver end‑to‑end services: they determined the CoEQ was not under copyright and secured original and Spanish versions, ensured IWQOL‑Kids electronic screenshots matched the paper instrument to expedite author approval, clarified C‑SSRS administration and corrected licensing drafts to avoid rework, and coordinated CDI‑2 handbook printing/shipping. As a result, Lionbridge enabled the customer to finalize the eCOA build, avoid change orders, meet study timelines, and establish a streamlined process for future trials.

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