Case Study: Pendo achieves fast contract search and streamlined contract execution with LinkSquares

Seamlessly Identifies Key Contract Obligations

Pendo, a fast-growing enterprise software company in Raleigh focused on helping product teams improve software experiences, faced stretched legal resources and an outdated contract system geared toward financial audits. With only one person managing contracts, Pendo needed better full-text search (including scanned docs), automated tagging, faster reporting, and DocuSign integration—so they selected LinkSquares’ contract management platform, using features like auto-tagging and the DocuSign integration.

LinkSquares organized Pendo’s contracts, converted scanned documents to searchable text, automated tagging, and routed fully executed agreements from DocuSign into the platform. As a result, Pendo’s legal team cut manual tagging and execution steps, can locate nuanced contract language in seconds, and has reclaimed time to focus on higher-value legal work—improving efficiency and contract visibility across the company.

Pendo

Kathryn Helin

Data Protection / Compliance Officer & Corporate Counsel