Case Study: Ocean State Sandwich Shop simplifies multi-location management with Lightspeed Restaurant (U-Series)

Ocean State Sandwich Shop Manages Multiple Locations with Upserve

Ocean State Sandwich Shop, a multi-location restaurant in Rhode Island, faced the challenge of effectively managing its operations across two sites. Owner Eric Handwerger needed a centralized system to oversee both locations smoothly without having to juggle multiple disparate tools. He selected the Upserve restaurant management platform and POS system to consolidate his management tasks.

The solution from Upserve provided integrated features including multi-location menu management, a built-in logbook, a mobile app, and a Kitchen Display System (KDS). This gave the owner a single platform to track daily operations, analyze sales trends, and monitor the impact of marketing efforts. With Upserve, he achieved centralized control, gaining the ability to easily review all store activity and business data, which saved him significant time and improved his oversight.

Ocean State Sandwich Shop

Eric Handwerger

Owner