Case Study: Proprietors Bar & Table achieves 10% revenue growth with Lightspeed Restaurant (U-Series)

How a Seasonal Destination Restaurant Uses Upserve to Provide VIP Hospitality to Every Guest

The customer, Proprietors Bar & Table, a seasonal destination restaurant on Nantucket, needed a way to provide a highly consistent, VIP-level experience to all guests, especially new ones, in order to drive customer retention. To manage this challenge, they turned to the vendor, Lightspeed Restaurant (U-Series).

Using the Lightspeed platform and its integration with OpenTable, the restaurant gained instant access to guest preferences and allergies, allowing them to personalize service from the moment a guest arrived. This solution enabled them to create memorable experiences for new visitors and maintain consistency for loyal VIPs even when their usual server was unavailable. Since implementing Lightspeed, Proprietors Bar & Table has grown its revenue by 10%, aided by data-driven insights that help the team make smarter menu and service decisions.

Proprietors Bar & Table

Orla Murphy-Lascola

Partner, Owner