Case Study: Randolph Beer (NYC brewpub) achieves 10% annual sales growth and 3% labor savings with Lightspeed Restaurant (U-Series)

How a Multi-Location New York City Brewpub Increases Sales 10% Every Year with Upserve POS

Randolph Beer, a three-location New York City brewpub led by Director of Operations Kyle Kensrue, needed a way to manage more than 75 employees across multiple sites while keeping menu decisions data-driven, reducing waste, and ensuring a consistent guest experience. To meet those challenges they turned to Upserve and its restaurant management platform, including Upserve POS.

Upserve’s Training Center, Menu Optimization and food‑costing tools, Smart Menu Builder, sales analytics, and Server Performance features let Randolph Beer train staff quickly, identify winning dishes, compare store and server performance, and curb inventory waste. Using Upserve, Randolph Beer increased sales roughly 10% annually and reduced labor expenses by over 3% year‑over‑year while gaining clearer operational visibility across all locations.

Randolph Beer

Kyle Kensrue

Director of Operations