Case Study: Abacus Systems Solutions Streamlines Restaurant Analytics and Launches a Fast, Disruption-Free Rollout with Lightspeed Restaurant (U-Series)

Abacus Systems Solution - Customer Case Study

Abacus Systems Solution, a restaurant consultancy based in Oklahoma City, faced the challenge of finding a software solution to compare sales, customer, and operations analytics across its 125 diverse locations. They needed a system that could be rolled out quickly without any service disruption. To address this, they partnered with vendor Lightspeed Restaurant for its U-Series platform.

Lightspeed Restaurant implemented a streamlined two-week transition, providing a single point of contact to manage the process without interrupting business operations. The solution provided Abacus with a powerful analytics portal, giving them insights into new versus repeat customer behavior, a clear net sales summary, and a logbook for sharing best practices. This allowed the company to make more impactful decisions to drive customer retention and increase spending.

Abacus Systems Solution