Case Study: Arrowhead BMW achieves faster, secure eContracting with Lightico

Arrowhead BMW Switches to Lightico for 100% Secure and Streamlined eContracting and Document Collection

Arrowhead BMW, a dealership in Arizona, faced challenges with slow and insecure manual processes for document collection and e-contracting. Using DocuSign for signatures alone was insufficient, leading to inefficiencies and a high risk of fraud, which restricted their ability to safely process out-of-state sales.

The dealership implemented Lightico’s Digital Completion platform to streamline its entire process. Lightico provided a secure, all-in-one solution for eSignatures, identity verification, and document collection. The results were significant: eContract completion times dropped dramatically, with 82% of sessions completed in minutes, and the dealership experienced zero fraud. This improved efficiency and security allowed Arrowhead BMW to confidently close more local and out-of-state deals faster.

Arrowhead BMW

Kim Roland

Director of Finance