Level AI B2B Case Studies & Customer Successes

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Level AI is a Mountain View, CA-based startup innovating in the Voice AI space. Their state-of-the-art AI-native solutions are designed to drive efficiency, productivity, scale, and excellence in sales and customer service. With a focus on automation, agent empowerment, customer assistance, and strategic business intelligence, they are dedicated to helping their clients exceed customer expectations and drive profitable business growth.

Case Studies

Showing 28 Level AI Customer Success Stories

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a e-commerce company improves customer support efficiency with Level AI

Empyrean Benefits Solutions achieves higher first call resolution and 100% QA with Level AI

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Extra Space Storage boosts conversion rates and QA efficiency with Level AI

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ezCater reduces call handling time with Level AI

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a financial services firm improves first-call resolution with Level AI

a financial services provider improves first-call resolution with Level AI

Global Healthcare Provider automates 45% of prescription refill calls with Level AI

Globalfaces Direct achieves 75% verification call conversion with Level AI

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Globalfaces Direct achieves higher donation conversion and 100% QA coverage with Level AI

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an insurance provider improves contact center QA and customer experience with Level AI

a large charter bus company improves contact center performance with Level AI

a large health and wellness company reduces call handling time with Level AI

a large international trading company achieves automated QA and customer sentiment insights with Level AI

a leading e-commerce entity improves QA efficiency and agent satisfaction with Level AI

a major payments company saves $2M and cuts Black Friday call volume with Level AI

a multinational design and marketing firm saves over $30 million with Level AI

a large payments company saves $2 million in Black Friday support costs with Level AI

an online retailer improves customer experience and contact center QA with Level AI

Purple Innovation achieves 100% QA coverage and faster customer insights with Level AI

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QuinStreet - Customer Case Study

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Smartsheet achieves 12% iCSAT growth and 60% efficiency gains with Level AI

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Spanish Tech Company - Customer Case Study

Speedway Motors boosts QA, coaching, and agent trust with Level AI

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Sungage Financial achieves 3x call volume growth and 100% QA coverage with Level AI

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Topcon Positioning Systems achieves faster support resolution with Level AI

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Uown Leasing boosts collections and cuts costs with Level AI Virtual Agent

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Via Transportation achieves $365K+ in annual efficiency gains with Level AI

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VistaPrint achieves 80% reduction in QA and coaching effort with Level AI

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