Case Study: Productsup achieves a thriving, company-wide feedback culture with Leapsome

How Productsup kick-started their feedback culture with Leapsome

Productsup, a Berlin‑based SaaS provider for product content integration, wanted to make feedback a natural part of day‑to‑day work and move beyond spreadsheets. To do this they adopted Leapsome, using modules such as Instant Feedback & Praise, Goals & OKRs, Employee Engagement Surveys, 1:1 Meetings and Performance & 360 Reviews to embed a continuous feedback culture across the 100–150 person company.

Leapsome supported a fast rollout—launched at an all‑hands and reinforced with workshops—and facilitated onboarding so employees immediately started logging in and giving feedback. As a result, staff now give “praise” more often, say “thank you” more frequently, and provide more specific and precise feedback, improving cross‑country exchange, transparency and team spirit; executives also value self‑assessments and perception comparisons enabled by Leapsome.

Productsup

Meike Jordan

Head of HR