Case Study: Modus Create achieves a stronger feedback culture and leadership enablement with Leapsome

How Modus Create is enabling leaders and developing a feedback culture with Leapsome

Modus Create, a 400+ person remote digital consulting firm, faced fragmented people-management processes—meeting notes and exit interviews were kept in Google Drive/Sheets, their previous platform was underused and lacked Slack integration and reporting, and managers lacked guidance to lead consistently. To solve this, Modus Create adopted Leapsome’s performance management and engagement platform, using features like 1:1s, team meetings, employee engagement surveys, and instant feedback & praise to centralize notes, feedback, and survey data.

Leapsome replaced multiple ad hoc tools and delivered Slack integration, best-practice templates, and responsive Customer Success support; Modus Create has centralized exit interviews, rolled out 360° reviews, surveys, goal-tracking and instant feedback, and seen strong leader uptake and a smooth rollout as managers quickly adopted the system. By consolidating processes in Leapsome, Modus Create improved visibility for reporting, increased manager engagement with feedback cycles, and created a foundation to formalize more frequent 1:1s and reviews.

Modus Create

Stephanie Myrie

Human Resources Manager