Leapsome
48 Case Studies
A Leapsome Case Study
Learnerbly, a 70-person, remote-first curated learning marketplace, faced a common scaling challenge: fragmented people tools (using Lattice for performance and a separate survey tool) that were unintuitive, rarely used, and failed to provide a holistic, actionable view of performance, engagement, and development. To replace siloed systems and support their “rituals” (OKRs, 1:1s, feedback, progression), Learnerbly selected Leapsome and adopted its platform across performance, engagement surveys, goals, 1:1s, development frameworks, Praise, Meetings, Reviews and Learning.
Leapsome’s interconnected, customizable platform let Learnerbly embed its processes into one system, create bespoke templates and workflows, and link progression frameworks to performance, goals and feedback. As a result, goal progress now updates continuously and drives focused conversations, engagement surveys (including eNPS) produced insights that informed new OKRs and a revised benefits package, and Leapsome’s Meetings and Praise features boosted constructive feedback and team alignment — delivering clearer engagement metrics and tangible business improvements for Learnerbly.
Lauren Mason
Head of People Experience